We can completely understand how frustrating this can be.
If you're having trouble locating your order confirmation email, we suggest checking your spam/junk folder in the first instance.
If you are still unable to locate your order confirmation email, contact us with the following information:
- Order number or Paypal Invoice Number
- First and last name the order was placed under
- Email address submitted in the order
- Payment method used
- The full correct cost of the order
Once we have these details we will look into our internal systems to locate your order and proceed accordingly.