In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
1. The items with original receipt are returned within 30 days of purchase.
2. Items must be in original condition as purchased with no personalisation and all labels/tickets attached. Garments must not have been worn.
No exchange or refund is available on any product that has been personalised, unless the product is faulty.
Variation To Refund & Exchange Policy For Items Purchased With Afterpay & Zippay.
An item purchased online using Afterpay & Zippay as tender can be:
1. Refunded by posting it to our Online Store Returns/Exchange address or
2. Exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid.
We are unable to issue refunds in store where Afterpay & Zippay was used as tender. All refunds and exchanges are subject to our Refund and Exchange policy having been met.