Returns & Exchanges

Exchanges

• Do I need to pay for my exchange?
• How do I exchange an item?
• What if I exchange for a cheaper item?
• What if I exchange for a higher value item?
• What if the item I want to exchange for is sold out?

Policy

• Change Of Mind Refund & Exchange Policy

Returns & Refunds

• Can I return more than one order in the same parcel?
• Can I return my online order in store?
• How can I get a refund on my Afterpay, Zippay order?
• Can I return my Dotti order to a store?
• How do I return an item?
• Do I need to pay for my return?

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